Troubleshooting – MSI MS-6590 Benutzerhandbuch

Seite 51

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1-101

Einführung

1-100

Kapitel 1

Q : I h a v e h i g h s p e e d C P U c o o l i n g f a n l i k e

T a i s o l C G K 7 6 0 0 9 2 , V a n t e c C C K - 6 0 3 5 D & G l o b a l W i n

W B K 3 8 . C a n I i n s t a l l t h e f a n d i r e c t l y t o t h e

m o t h e r b o a r d ?

A: We strongly recommend that you do NOT connect those described CPU fan directly
to your motherboard, as it draws so much power, that it could damage it. Please use a
3-Pin to 4-Pin Cable that comes together with the fan.

Q: Can I use more than 512MB memory on Win9x or

W i n M E ?

A: No, you can’t. You can only use more than 512MB memory on Win2000 or WinXP.
This is a Microsoft OS issue. Please check http://support/microsoft.com/support/kb/
articles/Q108/0/79.ASP

Q : I h a v e t r i e d t o d o w n l o a d t h e M S I L i v e U p d a t e

u t i l i t y f r o m h t t p : / / w w w . m s i . c o m . t w / s u p p o r t /

l i v e u p d a t e / l i v e d r i v e r . h t m b u t i t k e e p s o n

f a i l i n g ?

A: This can be solved by one of the following suggestions: 1. Dont install zonealarm 2.
Disable "WebTrap" of PC-cillion 2000 3. Disable any web based anti-virus Software.

Q : C a n L i v e U p d a t e S e r i e s s u p p o r t W i n X P ?

A: Live Update Series version 215 can support WinXP. Download it from http://
www.msi.com.tw/support/liveupdate/livedriver.htm

Q : A f t e r f l a s h i n g t h e B I O S , m y s y s t e m f o r u n -

k n o w n r e a s o n d o n t w a n t t o b o o t , w h a t s h o u l d I

d o ?

A: Please refer to the following suggestions: 1. Try the BIOS boot recovery feature as
described in http://www.msi.com.tw/support/bios/boot.htm 2. Try to clear the CMOS
If problem still persists, ask your reseller for new BIOS chip or contact one of MSI
office near your place for new BIOS chip http://www.msi.com.tw/contact/main.htm

Q : S h o u l d I u p d a t e m y B I O S , o n c e a n e w B I O S i s

Troubleshooting

Troubleshooting

Q : W h e r e w i l l I f i n d t h e m o d e l n u m b e r o f t h e

m a i n b o a r d ?

A: There are two places where you can find the model number of the mainboard: 1.
Somewhere between the PCI slots you shall find MS-xxxx or the marketing name like
“K7T Turbo”. You can also find the version number beside it. 2. At the back cover of
the user's manual.

Q : W h a t d o y o u m e a n b y P C B v e r s i o n 1 ?

A: PCB is printed circuit board. Saying PCB version 1 is the same as saying motherboard
version 1.

Q: Why does my AMD 133FSB cannot be autodetected

b y t h e m a i n b o a r d ?

A: Due to AMD CPU design, CPU FSB 133 will not be autodetected by the
motherboard. So user need to set the FSB manually to 133.

Q : W h y m y m o t h e r b o a r d B I O S s t i c k e r i s " P h o e n i x

B I O S " b u t w h e n I b o o t

u p m y s y s t e m I s a w

t h a t " A w a r d B I O S " i s b e i n g u s e d ?

A: Phoenix & Award already merged as one company. All MSI motherboard using
Award BIOS comes with Phoenix logo sticker.

Q : H o w d o I k n o w w h a t M S I D - L E D o r D - b r a c k e t

l i g h t m e a n ?

A: Please follow the special tech issue, http://www.msi.com.tw/support/techexpress/
special_tech/smartled.htm

Q : I h a v e g o t M S I M o t h e r b o a r d a n d w h e n i t s a y s

d e t e c t i n g d r i v e s , i t d e t e c t s t h e m b u t s a y s

a n e r r o r s a y i n g " P r i m a r y I D E C h a n n e l n o 8 0

C o n d u c t o r C a b l e I n s t a l l e d "

A: This is not a problem. It merely means that you're using an ATA-66 or ATA-100
HDD, but you're using the conductor 40 ATA-33 cable.

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