Warranty information, Service and support – Sunbeam FP4610 Benutzerhandbuch

Seite 46

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background image

Screen is blank
and power
indicator is blinking
amber every 0.25
second

The monitor fan is
not working

Check that the power cord is
firmly plugged into the
electrical outlet. Ensure that
the power adapter cable is
firmly connected. If the
symptom remains, call your
retailer or IBM.

Chapter 3

Image appears to
be smeared

There are noises in
the video signal

Check that the signal cable is
firmly connected.
Check that no pins are bent in
the signal cable connector.

Chapter 2

A few dots are
missing,
discolored, or
inappropriately
lighted

The LCD contains over 27,000,000 thin-film
transistors (TFTs). A small number of dots may be
missing, discolored, or lighted on the screen. This is
an intrinsic characteristic of the TFT LCD technology
and is not an LCD defect.

Warranty information

Machine Name: IBM T220 Flat-Panel Monitor (M/T 9503)

Warranty Period: Three (3) Years

See the IBM Statement of Limited Warranty included in this publication for IBM’s
warranty terms and conditions. The IBM Machine Warranty worldwide Web site at

http://www-1.ibm.com/servers/support/machine_warranties/

provides a worldwide overview of IBM’s Limited Warranty for IBM Machines, a
Glossary of IBM definitions, Frequently Asked Questions (FAQs), and Support by
Product (Machine), with links to Product Support pages. The IBM Statement of
Limited Warranty is also available on this site in 29 languages via pdf files.

Service and support

With the original purchase of an IBM machine, you have access to extensive
support coverage. During the IBM machine warranty period, you may call IBM or
your reseller for problem determination assistance under the terms of the IBM
Statement of Limited Warranty. You may seek help as follows:

Call IBM HelpCenter

TM

In the US call 1-800-772-2227
In Canada (Toronto only) call 416-383-3344
(all others) call 1-800-565-3344

In other countries, contact your dealer, retailer, or other IBM authorized servicer.
Before calling, please have available as much of the following information as
possible:

1. Type, model, and serial number from the label on the back of your monitor.

2. Purchase receipt

3. Description of problem

4. Computer type and model

5. System configuration (hardware attached,etc.)

6. System BIOS version number

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