Troubleshooting – Xoro HRS 8600 CI Benutzerhandbuch

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HRS 8600 CI 63

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

Tel.: +49 40 77 11 09 17

Fax: +49 77735515

Internet: www.xoro.de/support.htm

Symptom Correction

No DVB-S reception /
serious distortion by
mosaics or artefacts/
freeze pictures

No DVB-S reception in your region.

Realign the dish. Please pay attention to the direction of the
satellite.

Please use a bigger dish.

Retry the Auto Scan.

No power

Plug the power cord into the outlet tightly and turn on the
power.

Can not scan programs

Adjust the dish

Refer settings for searching

No picture / no coloured
pictures

Control the connection to the TV set.

Control the video output mode in the setup.

TV channel or program is scrambled

Pay attention to the AV settings

Remote control does not
work

Change the batteries.

Operate within normal range (max. 5 meters, 30 °)

The sensor is pointed to by bright light.

No sound

Cancel Mute. Press MUTE button

Increase volume. Press VOL+ button

Pay attention to connection to TV set or amplifier.

Audio / Subtitle without
function or can no choose

Change audio track (press AUDIO button)

Change subtitle track (press SUB button)

Other audio track is not supported

Subtitles are not supported by broadcaster

No Recording
No Playback

No USB memory are connected.

No free space on the storage.

Do not playback any files which are not specified

Recording has jerkings or
other mal functions

The connected storage is too slow. Please use only USB-
Sticks with 8 GB or higher.

Please control the reception quality of the dish and align
them for getting better quality.

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