Bullard T4 - Handbuch (Seite 7)

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Service
If your Bullard Thermal Imager is not performing properly, please contact Bullard Customer Service at
0049-2642-999980. Describe the problem to the Bullard representative as completely as possible. For
your convenience, your representative will try to help you diagnose or correct the problem over the phone.
Before returning your Bullard Thermal Imager, you should verify with your representative that the product
should be returned to Bullard. Bullard Customer Service will provide you with written permission and a
return authorization number.
If the return is a non-warranty repair, a Bullard Customer Service Representative or your local distributor
will provide you with a repair invoice estimate. To authorize repair, you must provide a purchase order to
your distributor for the amount of the estimate. Once Bullard receives authorization from your local
distributor, we will issue you a return authorization number so that you can return the unit to Bullard.
Bullard will repair the unit and ship it from our factory within 48 business hours. If the cost of repairs
exceeds the stated quote by more than 15% or by more than 100 Euro, a Bullard representative will re-
estimate your repair and your local distributor will contact you for authorization to complete repairs. After
repairs are completed and the goods have been returned to you, your distributor will invoice you for the
actual repair amount.
NOTE
Do not attempt to disassemble the sealed case of your Bullard T4 Thermal
Imager. If the unit is not functioning properly, return it to Bullard (as described
in the Service section) for evaluation. Disassembling the unit voids all
warranties.
Prior to returning your Thermal Imager, decontaminate and clean your Thermal Imager to remove any
hazardous or contaminated materials that may have settled on the product during use. Laws and/or
shipping regulations prohibit the shipment of hazardous or contaminated materials. Products suspected
of contamination will be professionally decontaminated at the customer's expense.
Returned products will be inspected upon return to the Bullard facility. If the repair is under warranty,
Bullard will repair the unit and ship it from our service center within 48 business hours.
Warranty
Bullard warrants to the original purchaser that the Bullard T4 and all features/accessories installed in the
unit are free of defects in materials and workmanship under intended use and service for a period of two
(2) years from date of manufacture. Bullard's obligation under this warranty is limited to repairing or
replacing, at Bullard's option, articles that are returned within the warranty period and that, after
examination, are shown to Bullard's satisfaction to be defective, subject to the following limitations:
a) Article must be returned to Bullard with shipping charges prepaid.
b) Article must not be altered from its original configuration.
c) Article must not have been misused, abused, or damaged in transport.
d) Maintenance and field replaceable items, if defective, are covered under warranty for a ninety (90) day
period. These items include:
• Batteries
• Straps
• Display covers
• AC/DC adapters
• All accessories except transmitter and Mobile Link or Mobile Command Center remote
receivers
Bullard provides a limited lifetime warranty on the T4 outer shell. This warrants that the outer shell is
free of defects in materials and workmanship under intended use and service for the original purchaser.
Bullard's obligation under this warranty is limited to repairing or replacing, at Bullard's option, articles
that after examination are shown to Bullard's satisfaction to be defective, subject to the following
limitations:
1. Article must not be altered from its original configuration.
2. Article must not have been misused, abused, or damaged in transport.
3. When the outer shell is obsolete and Bullard no longer stocks the part, the limited lifetime warranty
will be terminated.
In no event shall Bullard be responsible for damages, loss of use, or other indirect, incidental,
consequential or special costs, expenses or damages incurred by the purchaser, notwithstanding that
Bullard has been advised of the possibility of such damages.
Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are
limited in duration to two (2) years from the date of manufacture of this.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from
state to state.
WARNING
Do not attempt to disassemble the Bullard T4 Thermal Imager. If the unit is not functioning promptly
return it to Bullard for evaluation. Disassembling the unit voids all warranties.
Like all thermal imagers sold at the time of this printing, the Bullard T4 is not certified as intrinsically
safe. Do not attempt to remove the lens gasket or the rear boot. These parts provide sealing and
removal will break the seal exposing the unit to potential water damage. Failure to follow these
instructions could result in death, serious injury and/or product damage.
Thermal Imaging is not a technology designed to replace current fire fighting tactics. Rather, it is a tool
that allows the firefighter to be more effective and to make better decisions.
Firefighters cannot stop using basic firefighter safety tactics. All firefighters should receive proper
training on: how thermal imagers work; the uses and limitations of thermal imagers; image
interpretation; and the safety considerations for thermal imaging use.
T4E Bullard T4 Thermal Imager (includes Bullard Thermal Imager, two 10 V NiMH
rechargeable batteries, 10 V charger with 110 VAC (USA only) and 12 VDC adapters,
combination strap, and hard case)
T3TRANSONLY2E Two-channel wireless remote transmitter (housed in quick attach handle) - receiving
system not included
ML5 Mobile Link two-channel handheld receiver with one 10 V NiMH rechargeable battery and
one 10 V charger with 110 VAC (USA only) and 12 VDC adapter
REC2E Two-channel receiver system (includes the antenna, receiver, and all associated cabling
necessary for receiving transmitted video signal)
T3NIMH 10 V NiMH rechargeable battery
T3ALK AA Alkaline Battery Case
T3COMBOSTRAP Combination wrist and gear strap
T3STRAPKIT Replacement strap kit includes left and right side straps
T4WINDOW Replacement hard coated polycarbonate display cover
T3CHARGERE Charger for NiMH rechargeable batteriesPOWERHOUSEE Truck mounted Direct Charge
System; this system includes: vehicle mount, built-in battery charger, direct-wiring kit, and
attachment hardware
POWERHOUSEE Truck mounted Direct Charge System; this system includes: vehicle mount, built-in battery
charger, direct-wiring kit, and attachment hardware
POWERHOUSEKITE Kit for Powerhouse truck charger that enables free standing use with either AC or DC
power supplies
T3HANDLEE Quick-attach handle
HANDLEVO Quick-attach handle with video-out
HARDCASE Heavy-duty hard case to house the Bullard T4 and components
T3RETRACT Retractable strap kit that keeps the T4 convenient yet out of the way
TACPORT Provides video-out functionality and auxiliary power ports for extended operation from an
external power supply
Ordering Information
CATALOG NUMBER DESCRIPTION CATALOG NUMBER DESCRIPTION
Bullard T4 Thermal Imager
User Manual