Troubleshooting – Eneo HDD-2110M1080 Benutzerhandbuch

Seite 31

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8. Troubleshooting

If you have trouble operating your camera, refer to the following. If the guidelines do not enable you to solve the
problem, contact an authorized technician.

Problem

Possible Solution

Nothing appears on the screen.

• Check the power connection and power supply is functioning.
• Check the video signal line connection.
• Check and make sure that the lens mode switch is set to DC (VIDEO)

when using a VIDEO (DC) lens.

The video image is not clear.

• Clean the lens with a soft lint-free clean cloth.
• Adjust that the screen is not exposed directly to a bright light.
• Move the camera if necessary.
• Re-adjust the back-focus of the camera.

The screen is dark.

• Adjust the contrast feature of the monitor.
• If you have an intermediante device, set the 75Ohm/Hi-z properly, and

check the termination.

• Check if an auto iris lens is being used and adjust the brightness level.

The MOTION DETECTION function
is not working.

• Check if „MOTION DETECTION” mode is turned on in OSD menu.
• Check if the MD Sensitivity is too low.
• Check the setting of the MD AREA.

The WDR function is not working. • Check if the WDR Level is too low.

• Check if the AE Mode is set to MANUAL.

The WDR doesn’t work in MANUAL Exposure mode.

Colours are not quite right.

• Check if the camera is facing directly into sunlight or fluorescent light.
• Check if an auto iris lens is being used.
• Check, if applicable, the connection of the lens connector cable.

The Day&Night function
doesn ’t work.

• Check if the mode is set to something other than Auto mode.
• Check the Day <–> Night LEVEL.

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