Repair service, Service-center, Importer – Parkside PSSA 18 A1 Benutzerhandbuch

Seite 18

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Processing in Case of Guarantee

To ensure quick handling of you issue,

please follow the following directions:

• Please have the receipt and identifica-

tion number (IAN 104447) ready as

proof of purchase for all enquiries.

• Please find the item number on the rat-

ing plate.

• Should functional errors or other de-

fects occur, please initially contact the

service department specified below by

telephone or by e-mail. You will then

receive further information on the pro-

cessing of your complaint.

• After consultation with our customer ser-

vice, a product recorded as defective

can be sent postage paid to the service

address communicated to you, with the

proof of purchase (receipt) and speci-

fication of what constitutes the defect

and when it occurred. In order to avoid

acceptance problems and additional

costs, please be sure to use only the ad-

dress communicated to you. Ensure that

the consignment is not sent carriage

forward or by bulky goods, express or

other special freight. Please send the

equipment inc. all accessories supplied

at the time of purchase and ensure ad-

equate, safe transport packaging.

Repair Service

For a charge, repairs not covered by the

guarantee can be carried out by our ser-

vice branch, which will be happy to issue

a cost estimate for you. We can handle

only equipment that has been sent with ad-

equate packaging and postage.

Attention: Please send your equipment to

our service branch in clean condition and

with an indication of the defect.

Equipment sent carriage forward or by

bulky goods, express or other special

freight will not be accepted.

We will dispose of your defective devices

free of charge when you send them to us.

Service-Center

Service Great Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: [email protected]

IAN 104447

Service Ireland

Tel.: 1890 930 034

(0,08 EUR/Min., (peak))

(0,06 EUR/Min., (off peak))

E-Mail: [email protected]

IAN 104447

Service Cyprus

Tel.: 8009 4409

E-Mail: [email protected]

IAN 104447

Importer

Please note that the following address is

not a service address. Please initially con-

tact the service centre specified above.

Grizzly Tools GmbH & Co. KG

Stockstädter Straße 20

63762 Großostheim, Germany

www.grizzly-service.eu

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