Warranty / service, Scope of warranty, Procedure in the case of warranty – Rocktrail Electric Cool Box REK 230 B2 Benutzerhandbuch

Seite 11: Service

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11

GB/IE

Warranty / Service

Scope of warranty

The appliance has been manufactured to strict
quality guidelines and meticulously examined
before delivery.

The warranty applies to faults in material or manu-
facture. This warranty does not extend to product
parts which are exposed to normal wear and tear
and which can therefore be considered as wearing
parts, or to damage to breakable parts, such as
switches and knobs.

This warranty lapses if the appliance has been
damaged, or if it was used or maintained improp-
erly. All the directions given in the operating instruc-
tions must be followed exactly for there to be proper
use of the appliance. Intended uses and practices,
against which there are warnings in the operating
instructions or which are discouraged in these same
instructions, must be avoided without fail.

This appliance is for private use only and is not in-
tended for commercial use. The warranty is void in
the case of inappropriate and improper handling,
use of force and of any intervention which was not
carried out by our authorized service branch.

Procedure in the case of

warranty

In order to ensure quick processing of your request,
please follow the instructions below:
– Please have your receipt and the product num-

ber (e.g. IAN 12345) available for all queries
as proof of purchase.

– Please take the product number from the type

plate or from the title page of your operating
instructions.

– Should functional faults or other defects arise,

please contact first by phone or e-mail the ser-
vice department (hotline) named below. Prod-
ucts returns, which have not been notified in
advance, can not be processed.

– You can then send an appliance, which has

first been registered as defective, postage free

to the service address given to you by the ser-
vice hotline, enclosing the purchase receipt
and written details of the fault and the date it
occurred. In the case of a complaint only send
the electrical lid of the coolbox to our service
address.

Service

Service hotline:
GB / IE: +49 180 588 07 77 41
E-mail: [email protected]
Web: www.ipv-service.de

IAN 79925

Please note that the following address is not a ser-
vice address. Please first contact the service point
(hotline) named above.

IPV - Inheidener Produktions- und
Vertriebsgesellschaft mbH
EZetilstrasse 1
D-35410 Hungen-Inheiden, Germany

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