0 troubleshooting – Hughes & Kettner Tube 50 Benutzerhandbuch

Seite 14

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14

TUBE 50/100 - MANUAL

5.0 TROUBLESHOOTING

1) The TUBE 50 / TUBE 100 is not getting any power:
• Check the mains cable to see if it is connected properly.
• The mains fuse may be defective. Replace the fuse with another

identical fuse. If this fuse also trips, consult your Hughes &
Kettner dealer.

• One of the secondary fuses may have tripped because the MIDI

Module was installed incorrectly (reverse polarity). Once the rib-
bon-cable connector has been installed correctly, the secondary
fuse can be replaced. Only experienced service technicians may
conduct this of type repair work.

2) The TUBE 50 / TUBE 100 is connected properly, but no sound is

audible.

• One or several GAIN and MASTER controls are turned all the

way down. Dial in a higher setting.

• The FX-MIX control is turned all the way to WET but you have

not connected a processor to the FX loop. Switch the FX LOOP
off or turn the FX-MIX knob to DRY.

• A short circuit in the speaker signal chain has tripped an internal

fuse, or one of the power tubes is defective. Replace the speaker
cable and have a qualified service technician replace the
fuse/tube (identical specifications are a must). Please read
Section 4.0 on how to replace tubes correctly.

3) AMP 1 or MODE A will not activate via the STAGEBOARD:
• The front panel selector switch is not in the "OFF" position. Set

the appropriate switches to "OFF".

• The STAGEBOARD is not connected to the TUBE 50 /

TUBE 100. Plug it into the appropriate jack.

• The MIDI module was previously active. Briefly press the MIDI

LEARN button to clear the MIDI mode.

4) The sound is thin and muddy when the effects processor is

active.

• The signal processor is causing phase shifting that is added to

the original signal in the parallel effects loop. Turn the FX-MIX
control all the way to the right (WET) to avoid phase cancellati-
on.

5) An annoying hum can be traced back to the RED BOX D.I.

OUT.

• An electrical or magnetic field is causing interference. Use hig-

her-quality cables or re-arrange the cables you are using to redu-
ce interference to a minimum.

• Devices are connected to the RED BOX D.I. OUT in such a way

as to cause a ground loop. DO NOT SEVER THE GROUND OF
THE CONNECTED DEVICES UNDER ANY CIRCUMSTANCES!
Try plugging all devices into the same socket via an AC power
distributor (power strip). If this does not eliminate the noise, you
must ensure the connection is galvanically separated by routing
the signal through a transformer-balanced D.I. box.

6) You have connected the RED BOX D.I. OUTPUT jack to a

mixing console and the signal is totally distorted, even when
you have dialed in a clean sound.

• The RED BOX D.I. OUTPUT signal is overloading the mixing

console's input. Reduce the mixing console's input sensitivity
(GAIN). If this doesn't rectify the problem, patch the signal to the
mixing console's LINE input.

7) You have connected the RED BOX D.I. OUTPUT jack to a

mixing console and the signal level is way too low.

• The amp's output level is limited by an incorrectly adjusted

POWER or other level control knob. Turn up the control or con-
trols.

• The amp's output level is limited because the FX LOOP is active

and the FX MIX control is turned up, but you have not connec-
ted a signal processor to the loop. Switch the loop off, turn the
FX MIX pot down, or patch in a signal processor.

• The mixing console's line input is not sensitive enough. Turn up

the gain. If this is still insufficient, use the microphone input (if
necessary, use an adapter cable or D.I. box).

8) When in use with a loud PA, the RED BOX D.I. OUT circuit

causes feedback even though the amp is set to a low volume.

• Speakers connected to a tube amp may have microphonic pro-

perties. On the TUBE 50 / TUBE 100, turn the POWER control
up and the circuit will stop feeding back. You can also turn the
PA/monitor down or reposition the amp.

9) The sound is slightly distorted and you cannot get a truly clean

tone.

• The POWER control is turned down so low that the power amp

is operating at minimum power, i.e. it is clipping even at low
volume levels. Turn the POWER knob up and the preamp
VOLUME knob down. Please see Section 3.2.

• The input section is being overdriven. Depending on the type of

pickups in your guitar, this effect is very pronounced or may not
be audible at all. If you don't want this slight distortion (although
many players prefer a little dirt in their sound), reduce the volu-
me of your guitar or volume pedal, turn the screws on the frame
of your pickups so the distance between the strings and pickups
is greater, or try a different combination of pickups.

• If the distortion has an annoying gritty edge to it, there may be

some type of fault due to improper use of a signal circuit, for
instance a speaker output connected to your amp‘s INPUT. In
this case, consult your Hughes & Kettner dealer.

10) Compared with another amp featuring a similar power rating,

the volume of the other amp is substantially louder than the
TUBE 50 / TUBE 100 even though the respective
VOLUME/POWER pots are set to the same position.

• Please note that this type of comparison is only relevant when

both VOLUME/POWER knobs are turned all the way up!
Unfortunately, many amps are equipped with linear master volu-
me controls, consequently they achieve maximum output power
when the knob is set to somewhere around the 12 o'clock positi-
on. We equipped the TUBE 50 / TUBE 100 with a logarithmic
POWER pot, which gives you an evenly graduated power output
curve. The headroom of the TUBE 50 / TUBE 100 is not fully
exhausted until you turn the POWER pot all the way up.

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