Xoro HRS 8580 - Handbuch (Seite 88)

47
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
z
Technical Support of Xoro/MAS:
z Tel.: +49 40 77 11 09 17
z Fax: +49 76 73 35 15
z Internet: www.xoro.de/support
Symptom Correction
No DVB-S reception / serious
distortion by mosaics or
artefacts/ freeze pictures No DVB-S reception in your region.
Realign the dish. Please pay attention to the direction of the satellite.
Please use a bigger dish.
Retry the Auto Scan.
No power Plug the power cord into the outlet tightly and turn on the power.
Can not scan programs Adjust the dish
Refer settings for searching
No picture / no coloured
pictures Control the connection to the TV set.
Control the video output mode in the setup.
TV channel or program is scrambled
Remote control does not work Change the batteries.
Operate within normal range (max. 5 meters, 30 °)
The sensor is pointed to by bright light.
No sound Cancel Mute. Press MUTE button
Increase volume. Press VOL+ button
Pay attention to connection to TV set or amplifier.
Audio / Subtitle without function
or can no choose Change audio track (press AUDIO button)
Change subtitle track (press SUB button)
Other audio track is not supported
Subtitles are not supported by broadcaster
No Recording No USB memory is connected.
No free space on the storage.
Recording has jerkings or other
mal functions The connected storage is too slow. Please use only USB-Sticks with 8 GB or
higher.
Please control the reception quality of the dish and align them for getting better
quality.