Xoro HTC 2240 HD - Handbuch (Seite 127)

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Troubleshooting DVD
Our custom service will help you. Did you already read the Troubleshooting pages?
Technical custom service of Xoro/MAS:
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Phone: +49 40 77 11 09 17
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Internet: www.xoro.de/support
Symptom Correction
No sound
x
Ensure that the equipment is connected properly
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Ensure that the input setttings for the TV and stereo system are
proper.
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Please make sure, that the audio track exists on the disc.
No picture
x
Ensure that the equipment is connected properly
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Ensure that the LCD is on.
No playback
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Condensation had formed, please wait 1 or 2 hours to allow the
player dry out
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Wrong disc, please use only DVD, CD or ISO Data disc
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The disc may be dirty and require cleaning.
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Ensure that the disc is installed with the label side up.
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The disc has too mny scratches.
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The DVD+/-RW should be finalized.
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Wrong region code by the Video-DVD
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Cancel the parental lock function or change the parental lock
level. (The Pre-set password is 123456).
Interference or
scrolling
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Check TV type is correct: PAL/NTSC.
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Adjust the vertical hold on your TV.
No subtitles
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Subtitles appear only with disc which contain them
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Wrong MPEG-4 subtitle format
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Please rename the MPEG-4 subtitle to the same movie file name
(for example movie.avi and movi.srt)