Troubleshooting – Xoro HTC 1927D Benutzerhandbuch

Seite 104

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42

HTC 1927D

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

•

Tel.: 040/77 11 09 17

•

Internet: www.xoro.de/support.htm

Problem

Solution

TV won’t switch on

•

Check the mains cable is connected properly to both the mains
supply and the mains adapter

•

Check the cable from the mains adapter is connected properly
to the set.

•

The electronic circuit may have reset. Pull the plug out, wait for
60 seconds, then plug back again.

No picture

•

Check the aerial or other input is connected properly.

•

Check that the correct input is selected, using the SOURCE
button.

•

Check the brightness and contrast settings in the Picture Set-
ting
.

No sound

•

Check that the VOLUME isn’t turned down, or the MUTE but-
ton pressed.

•

Check that the audio cables are connected to the correct in-
puts.

Picture is wrong
colour

•

Check that the correct input is selected, using the SOURCE
button.

The picture is un-
stable when used
with a PC

•

Check the Picture Setting and adjust the view by Auto Adjust
match the video output settings of the PC.

There are a few
coloured spots on
the screen

•

High resolution LCD screens often have a small number of
faulty pixels.

•

This is normal and within the bounds of our quality control
checks.

Picture with wrong
scaling

•

The LCD has the wrong aspect ratio. Please press the AS-
PECT
button to switch the aspect ratio from 16:9 to 4:3.

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