Guarantee & service, Troubleshooting – Philips SHAVER Series 3000 Elektrorasierer Benutzerhandbuch

Seite 11

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Guarantee & service

If you need information or if you have a problem,

please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre

in your country (you find its phone number in

the worldwide guarantee leaflet). If there is no

Customer Care Centre in your country, go to

your local Philips dealer or contact the Service

Department of Philips Domestic Appliances and

Personal Care BV.

Troubleshooting

1

Reduced shaving performance.

Cause 1: the shaving heads are dirty.The shaver has

not been rinsed long enough or the water used was

not hot enough.

Clean the shaver thoroughly before you continue

shaving. See chapter ‘Cleaning and maintenance’.

Cause 2: long hairs are obstructing the shaving heads.

Clean the cutters and guards with the brush

supplied. See chapter ‘Cleaning and maintenance’,

section ‘Every six months: shaving heads’.

Cause 3: the shaving heads are damaged or worn.

Replace the shaving heads. See chapter

‘Replacement’.

2

The shaver does not work when the on/off

button is pressed.

Cause 1: the battery is empty.

Recharge the battery. See chapter ‘Charging’.

Cause 2: the appliance is not connected to the

mains.

Put the powerplug in the wall socket.

3

The shaving unit has come off the shaver.

The shaving unit has not been placed correctly.

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