Troubleshooting, Physicalsetup, Cableconnections.careshouldbetakenwhenconne – faytech 10'' Touch Monitor V1.1 Benutzerhandbuch
Seite 54: Avoidshortcircuits!pleasebecarefulbeforecon, Providethedisplaywitha12-36vdcpowersupply, Startup, Pleasenote:afteryouswitchthedisplayon,you, Displayremainsblack, Connectionerror, Pleasecheckagaintomakesurethatallcablesar
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TROUBLESHOOTING
If you are having trouble getting your touch monitor to work correctly, please look through this
list of common problems:
PHYSICAL SETUP:
Cable connections. Care should be taken when connecting the cables. Make sure the
cables are connected to the right connectors at each end and make sure the cables are
attached firmly to their respective connectors. Lack of an image or poor quality images
are often caused by the wrong connection. Turn off the display and check each pin of the
cable separately. If you think you have a defective cable, we are happy to exchange it for
you - you do not have to send the display back.
Avoid short circuits! Please be careful before connecting power to the display that there
are no cables that have not yet been connected at both ends. If the monitor does not
power up, try another outlet or another power source.
Provide the display with a 12-36V DC power supply only. Higher or lower voltage can
permanently damage the display and is not covered under warranty. Also take care that
you do not mix polarity.
STARTUP:
Please note: After you switch the display on, you may have to change the input mode
(HDMI/AV/SV/VGA) in order to receive a signal. If there is no signal source connected, the
display will show "no signal" and go off automatically after a short period of time.
Display remains black
Connection error:
Please check again to make sure that all cables are properly connected.
Resolution / activation errors:
Using the right resolution and activating the display is a common problem that is often not the
fault of the display itself. The monitor supports the resolutions given in the technical data.
Sometimes during simultaneous operation of two displays on a PC or the connection of an
additional display to a notebook complications can arise. Usually these problems need to be
resolved in the hardware and software of the PC. It is always best to use the display initially as
a single display with a resolution of 800x600 at 60Hz. Try to start with this resolution then
experiment with other resolutions and other combinations of displays to see which work best
for you.