Xoro HMB 1000 - Handbuch (Seite 65)

HMB 1000 29
English
Troubleshhoting
Check the following guide for the possible cause of a problem before contacting
service. Technical Support of Xoro/MAS:
•
Phone: +49 40 77 11 09 17
• Internet: www.xoro.de/support.htm
Symptom Correction
No power • Check if AC adapter of power is connected securely.
• Press the POWER button on the remote control
No playback • Condensation had formed, please wait 1 or 2 hours to
allow the player dry out.
• Please control the file system of the external storage.
Only FAT32, FAT and NTFS are supported.
• Control the storages for playable files
• Disconnect the storage from the device and connect
again
• Please try another storages
• Please pay attention to the supported file formats
No remote con-
trol • Check the batteries in the remote control
• Are the polarities correct?
• Batteries are depleted. Please uses new one.
• Point the remote control unit at the Infrared sensor
and operate.
• Remove the obstacles between the remote control
and the Infred snesor
• Operate the remote control unit at a distance of not
more than 5 meters from the Infrared sensor.
No button works • Switch the player completely off.
• Disconnect the player from the power supply.
• Connect after some minutes again and try any button.
Black border by
720p video
output on the TV • By the video output of 720p with a YPbPr connection
it could be possible that a black border appears on
the screen. This is not an error, this is normal.