Troubleshooting dvb-t – Xoro HSD 7799 Benutzerhandbuch

Seite 78

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ENG-38

HSD 7799

Engl

ish

Troubleshooting DVB-T

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

x

Tel.: +49 40 77 11 09 17

x

Internet: www.xoro.de/support

Symptom Correction

No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures

x

Switch the player into the DVB-T mode.

x

No DVB-T reception in your region.

x

Realign the antenna. Please pay attention to the direction of
the antenna tower.

x

Please use an active indoor aerial or a roof antenna.

x

Retry the Auto Scan.

x

The HSD 7799 can only receive SD/MPEG2 Broadcasts. HD
MPEG4 is not supported

No power

x

Plug the power cord into the outlet tightly and turn on the
power.

Can not scan programs

x

Adjust the antenna

x

Refer settings for searching

No picture / no coloured
pictures

x

Control the connection to the TV set.

x

Control the video output mode in the setup.

Remote control does not
work

x

Change the batteries.

x

Operate within normal range (max. 5 meters, 30 °)

x

The sensor is pointed to by bright light.

No sound

x

Cancel Mute

x

Increase volume

x

Pay attention to connection to TV set or amplifier.

x

Cancel Sleep timer

Audio / Subtitle without
function or can no
choose

x

Change audio track (press AUDIO button)

x

Change subtitle track (press SUB-T button)

x

Other audio track is not supported

x

Subtitles are not supported

No sound during
playback

x

Please control the sound track of the video file

x

AC3 sounds can not playback

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