What to do if – Zanussi ZBF11420SA Benutzerhandbuch
Seite 7
What to do if…
Warning! Before troubleshooting, disconnect the
mains plug from the mains socket.
Only a qualified electrician or competent person must do
the troubleshooting that is not in this manual.
Problem
Possible cause
Solution
The appliance does not operate.
The Pilot light does not flash.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected to the
mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance has no power. There is
no voltage in the mains socket.
Connect a different electrical appliance
to the mains socket.
Contact a qualified electrician.
The Pilot light flashes.
The appliance is not working properly. Contact a qualified electrician.
The Alarm light flashes.
The temperature in the freezer is too
high.
Refer to "Excessive Temperature Alarm"
The compressor operates contin-
ually.
The temperature is not set correctly.
Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer than
necessary.
The product temperature is too high.
Let the product temperature decrease to
room temperature before storage.
The room temperature is too high.
Decrease the room temperature.
The Quick Freeze function is switched
on.
Refer to "Quick Freeze function".
The temperature in the freezer is
too low.
The temperature regulator is not set
correctly.
Set a higher temperature.
The Quick Freeze function is switched
on.
Refer to" Quick Freeze function".
The temperature in the freezer is
too high.
The temperature regulator is not set
correctly.
Set a lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too high.
Let the product temperature decrease to
room temperature before storage.
Many products are stored at the same
time.
Store less products at the same time.
Products are too near to each other.
Store products so that there is cold air
circulation.
There is too much frost.
Food is not wrapped correctly.
Wrap the food correctly.
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