Troubleshooting – TechniSat AudioMaster BT Benutzerhandbuch
Seite 19
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Troubleshooting
Here is an overview of the most common problems. if you have any further questions please contact your technisat dealer,
call our service Hotline on +49 (0) 3925/9220-1800 or send us an e-mail at www.technisat.com/contact (contact form).
Problem
Possible cause
Solution
audioMaster Bt does
not turn on.
Power cable not connected to the power outlet
and /or audioMaster Bt
Check connection.
sound reproduction
too soft.
Volume of audioMaster Bt set too low.
increase the volume using the “Volume” button.
increase the volume of the source device.
audioMaster Bt does
not respond to remote
control.
the battery is empty.
Replace battery, observe correct polarity at insertion.
no sound
reproduction.
1. sound format of the source device wrongly
selected (digital input “tV” and “dVd”)
1. Please check the correct setting of your source device (see
Page 6). “dts” or “dolby digital” coded output formats
cannot be reproduced.
2. source device not producing any signal.
2. digital output on the source device not activated (please
refer to device instructions).
3. Cable not correctly connected / faulty cable.
3. Check the connection of the source device to the audio-
Master Bt and change the cable where necessary.
Problem
Possible cause
Solution
audioMaster Bt
hums.
1. signal lines from source device to audio-
Master Bt too long.
1. use shorter signal line.
2. signal line used is not fault-protected or the
protection has been damaged (defective).
2. Change signal line for a fault-protected line.
3. ground loop (ripple pickup) generated.
3. a ground loop can be generated when two or more de-
vices connected via a signal line (cinch) are plugged into
separate sockets (e. g. amplifier and computer). Plug all
devices connected to the audioMaster Bt into a multiple
socket output using safety plugs.
4. another piece of equipment on the same
circuit has no interference suppression
(e.g. fridge).
4. switch off possible sources of interference to test; unplug
the device concerned to see if the humming noise disap-
pears or connect the source of interference to a different
circuit (l1, l2 or l3). (Where necessary take advice from
your electrician.) insert a special “ferrite common mode
filter” (available from specialist retailers) between the am-
plifier and the audioMaster Bt to eliminate the humming.
turn the power plug round to reduce the so-called ripple
voltage (particularly important if the source device is not
earthed).
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