Florabest FHM 38 A1 - Handbuch (Seite 9)

9
GB IE
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee does
not extend to cover product parts that are
subject to normal wear and may therefore
be considered as wearing parts (e.g. blade
cylinder and sub-blade) or to cover damage
to breakable parts (e.g. switches, batteries).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specified in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and identifica-
tion number (IAN 104216) ready as
proof of purchase for all enquiries.
• Please find the item number on the rat-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
fication of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the ad-
dress communicated to you. Ensure that
the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Service-Center
Service
Great Britain
Tel.: 0871 5000 720
(£ 0.10/Min.)
E-Mail:
[email protected]
IAN 104216
Service
Ireland
Tel.: 1890 930 034
(0,08 €/Min. (peak))
(0,06 €/Min. (off peak))
E-Mail: [email protected]
IAN 104216
Importer
Please note that the following address is
not a service address. Please initially con-
tact the service centre specified above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
63762 Großostheim, Germany
www.grizzly-service.eu