Anhang d - kundendienst – Fluid Components International ST50 Benutzerhandbuch
Seite 31

ST50 MASS FLOW
FLUID COMPONENTS INTERNATIONAL LLC
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Doc. No. 06EN303367 Rev. Cx
Anhang D - Kundendienst
FCI provides full in-house technical support. Additional technical representation is also provided by
FCI field representatives. Before contacting a field or in-house representative, please perform the
troubleshooting techniques outlined in this document.
By Mail
Fluid Components International LLC
1755 La Costa Meadows Dr.
San Marcos, CA 92078-5115 USA
Attn: Customer Service Department
By Phone
Contact the area FCI regional representative. If a field representative is unable to be contacted or if a
situation is unable to be resolved, contact the FCI Customer Service Department toll free at
1 (800) 854-1993.
By Fax
To describe problems in a graphical or pictorial manner, send a fax including a phone
or fax number to the regional representative. Again, FCI is available by facsimile if all possibilities
have been exhausted with the authorized factory representative. Our Fax number is 1 (760) 736-6250;
it is available 7 days a week, 24 hours a day.
By E-Mail
FCI Customer Service can be contacted by e-mail at: [email protected].
Describe the problem in detail making sure a telephone number and best time to be contacted is stated
in the e-mail.
International Support
For product information or product support outside the contiguous United States, Alaska, or Hawaii,
contact your country’s FCI International Representative or the one nearest to you.
After Hours Support
For product information visit FCI's Worldwide Web at www.fluidcomponents.com. For product support
call 1 (800) 854-1993 and follow the prerecorded instructions.
Point of Contact
The point of contact for service, or return of equipment to FCI is your authorized FCI sales/service
office. To locate the office nearest you, please go to www.fluidcomponents.com.
Zuständig für Service und technische Hilfestellung in Deutschland:
Bopp & Reuther Messtechnik GmbH
Am Neuen Rheinhafen 4
D-67346 Speyer
Tel. 06232 / 657-0
Fax 06232 / 657514
Email : [email protected]
Internet : www.burmt.de
Service /
Technische
Beratung