Philips BlueTouch-Schmerztherapiegerät Benutzerhandbuch

Seite 45

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Problem

Possible cause

Solution

The LED lights do not

go on.

The rechargeable batteries

are empty.

Recharge the BlueTouch Pain Relief Patch (see

chapter ‘Charging’).

If you charged the

BlueTouch Pain Relief Patch

and the LED lights do not

go on, the pain relief patch

is probably broken.

Contact Philips

The BlueTouch Pain

Relief Patch suddenly

switches off.

The preset treatment time

is finished.

The BlueTouch Pain Relief Patch has been

programmed to switch off automatically after the

treatment time in the selected treatment mode

has elapsed.

The rechargeable batteries

are empty.

Charge the BlueTouch Pain Relief Patch (see

chapter ‘Charging’).

The infrared sensor is

blocked.

Check the position of the patch in the strap.

Make sure the strap does not cover the infrared

sensor. If the infrared sensor is not covered but

the BlueTouch Pain Relief Patch still switches off, it

is probably broken. In that case, contact Philips.

The skin temperature is

too high.

Check if you do not wear too many or too thick

clothes over the BlueTouch Pain Relief Patch

during treatment.

The adapter becomes

warm during charging.

This is normal.

No action required.

The charging light

does not go on

when the small

plug is inserted into

the socket on the

connection panel.

The adapter is not inserted

or not inserted properly

into the wall socket.

Insert the small plug into the socket for the small

plug on the connection panel and insert the

adapter into a wall socket.

The wall socket is not live.

Connect another appliance to the same socket

to check if the socket is live. If the wall socket is

live, but the BlueTouch Pain Relief Patch does not

charge, contact Philips.

The charging light

does not go on when

I connect the micro

USB cable.

The micro USB plug is not

inserted into the micro

USB socket properly or

is not connected to the

computer or USB charger

properly.

Insert the micro USB plug into the micro USB

socket properly and check the connection to

the computer or the charger. Make sure the

computer or charger is switched on.

The BlueTouch Pain

Relief Patch becomes

warm during use.

This is normal.

No action required.

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