Dell 4350 Network Access Point Benutzerhandbuch
Seite 79
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We
are not responsible for any of your confidential, proprietary, or personal information; lost
or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any
defective part with new or refurbished parts, if we agree that it needs to be replaced. When you
contact us, we will require a valid credit card number at the time you request a replacement part, but
we will not charge you for the replacement part as long as you return the original part to us within
thirty days after we ship the replacement part to you. If we do not receive the original part within thirty
days, we will charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico
and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also
include a prepaid shipping container with each replacement part for your use in returning the replaced
part to us.
Hinweis:Before you replace parts, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your on-site service contract is with Dell, on-site service will be provided to you under the terms of
the on-site service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers, please
refer to that contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and
in building replacement parts and systems. Refurbished parts and systems are parts or systems that
have been returned to Dell, some of which were never used by a customer. All parts and systems are
inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the
product you bought.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you receive
under this limited warranty, please let us know. We have found that the best way to resolve issues
regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied,
we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM,
DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE,
WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY,
COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL
arising from or relating to this limited warranty, its interpretation, or the breach, termination, or
validity thereof, the relationships which result from this limited warranty (including, to the full extent
permitted by applicable law, relationships with third parties), Dell's advertising, or any related
purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING
ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF)
under its Code of Procedure then in effect (available via the Internet at
via
telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy
between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties,
and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained
and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision
applies only to individual home consumers and consumers who purchased through an employee
purchase program. It does not apply to small, medium, large, and global commercial customers or
government, education, and healthcare customers.
May I transfer the limited warranty?