Xoro TelePAD 830 - Handbuch (Seite 57)

TelePAD 830 27
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Troubleshooting
Please read the following information to find out the possible cause of a problem before contacting
service
Problem Solution
No Mobile Connection
•
Check if the SIM card has been correctly inserted into the device
(page 6)
•
Check whether the respective SIM card is enabled in the System
Setup menu (page 17)
•
Provide sufficient wireless coverage. Avoid tunnel or basement
spaces where experience has shown that the mobile radio
reception may be disturbed.
No Sound
•
Check to see if mute is activated in the volume control (mute)
•
Turn up the volume until you hear the sound again
No Internet Connection
•
Check if the wireless router is working properly.
•
Check whether the parameters on Xoro TelePAD are set correctly.
Take, for example, on the setting DHCP.
•
Run the automatic search for networks again.
•
Enter the correct password (This is set in the router configuration).
•
Do not choose a foreign networks.
•
The Internet server may intermittently become unavailable or
overloaded.
•
Check whether the device is in airplane mode (page 18)
Time and date are false
•
Check the settings for the time zone and insert it again.
Perform repairs never even through, please let this always qualified personnel. Contact the service
technician if the following faults:
•
If the power supply or power cable is defective.
•
If objects have fallen into the unit.
•
If the device has come into contact with water.
•
If the unit does not work use. .
•
If the unit has been dropped and if the product has power fluctuations.
Use original spare parts and accessories. Unauthorized substitutions may result in short circuits or
fires and other mishaps.
Phone:
+49 4161 800 24 24 (Mo-Fr: 09-17:30 Uhr)
eMail: [email protected]
ERS GmbH Elektronik Repair Service
Weidegrund 3
21614 Buxtehude / Niedersachsen
Germany