8 trouble-shooting guide – TechniSat TechniRouter 9/2x4 G Benutzerhandbuch

Seite 46

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46

EN

8 Trouble-Shooting Guide

Problem

Possible causes

Solution

Does not operate

Unsuitable receiver used

Receiver does not support any SCR
based on EN 50494.

No picture, no sound The antenna direction is incorrect


or

Maladjustment of receiver
(correct PIN?)
or

Insufficient operational voltage
for switching matrix (comes from
receiver)
or
Insufficient operational voltage
for LNB and accessory devices
(comes from power supply)

Check the signals from the LNB with

an antenna measurement device or
the satellite receiver in Quattro-LNB
mode, see point 4.1.

Please ensure that the settings made

on the receiver are correct. SCR-LNB
mode must be set on the menu. See

point 4.6 and the instructions for the
receiver.

When one or more receivers can

supply power, the green LED lights up.


Check the LNB infeed voltage to the

TechniRouter (11.3…14 V) by
removing a cable and measuring via a
needle placed in the socket.

Assignments of the
user bands fail

The level on the receiver may be
too high or too low

or

Other receivers are in operation
(this is a problem during
automatic assignment
procedures)

Check the satellite level calculation,

see also Calculation aid, point 8.
There should be a minimum loss of
12 dB and maximum of 45 dB (via
cable, sockets and/or splitter) between
the TechniRouter and the receiver.


Switch off all other receivers

Configuration OK,
the green LED lights
up, for all polarization
planes but still
nothing received

Are the inputs (polarization
planes) mixed up?

How is the status of the display
LED of the TechniRouter?

Check the cabling



Traffic indicator, see point 4.6.3

Still nothing is
received

Particularly with a branched
system, it is very likely that a
short circuit has taken place
somewhere in the trunk coaxial
cables between the central wire
has been caused e.g. due to
overheating.

Have you tested the loss as described

in point 4.1?
For the short circuit test: Separate
individual parts of the system by
extracting the trunk line plug to isolate
any potential short circuits. Be careful
to ensure that in doing so no further
short circuits (e.g. via the central wire
and casing) are inadvertently
triggered. The precise location can be
determined by resistance
measurement





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